1. Delivery Time
Standard delivery in Pakistan typically takes 3-5 business days from the date of order placement. Delivery times may vary based on location and carrier schedules.
- Major Cities (Karachi, Lahore, Islamabad): 2-3 days
- Secondary Cities: 3-4 days
- Remote Areas: 5-7 days
2. Payment Method
We offer Cash on Delivery (COD) for all orders across Pakistan. No advance payment is required. You can verify the package and pay only upon delivery.
3. Cities Covered
We deliver to all major and minor cities across Pakistan, including:
- All provincial capitals (Karachi, Lahore, Islamabad, Peshawar, Quetta)
- All major cities and towns
- Remote and rural areas
Select "Other" in the city dropdown if your city is not listed, and provide details in the address field.
4. Shipping Charges
Shipping charges vary by city and are calculated at checkout:
- Karachi, Lahore: ₨200-300
- Secondary Cities: ₨300-400
- Remote Areas: ₨400-500
5. Tracking Your Order
After placing your order, you will receive:
- Order confirmation email with order number
- Tracking information via email
- WhatsApp updates on shipment status
- Delivery confirmation upon arrival
6. What to Expect
When your package arrives:
- Verify the package condition before receiving
- Check contents and quantity
- Inspect items for damage or defects
- Pay the delivery agent only if satisfied
- Keep the receipt and packaging for return/exchange
7. Shipping Issues
If you experience any issues with your shipment:
- Contact us immediately via WhatsApp or email
- Provide order number and details of the issue
- We will investigate and provide a resolution
- Replacement or refund will be arranged if necessary
8. Contact & Support
For shipping inquiries or issues, reach us:
- 📧 Email: support.zenfypm@gmail.com
- 📱 WhatsApp: 0330-1958546
- 📍 Address: Hafizabad, Tulib City, Street No. 5